I would really give this a lot of thought. She will have to re-learn channel listings, deal with an occasional rain-out and who knows what. Having dealt with my 80's parents, that age is very resistant to change. Their patience for learning...zip, nada. You know her best, but I would rather may folks pay a little more than getting me on the phone every day.I think I may call them up then, because my grandmother is very resistant towards getting satellite, but her cable rates are outrageous and Dish (even D*) can offer so much more at a much better price. For an equivalent deal with Comcast it would cost like $80+ a month, versus < $50 a month and better service (I have to imagine.) I have some specific questions about the dish that I think someone like Claude may be better at answering than Kahli over at Dish Network.