I am a Dish customer who would like to switch to Directv, and I have a couple questions I was hoping you could help me with.
First, I called Directv yesterday, and they quoted me a price of 52.99 per month after the autopay credit and 31/month rebate. When I got my activation email, the bill was 62.99 with those credits. I called again and they said the agent misquoted me, but they'd give me $5 off for 24 months to fix the problem, but they'd have to cancel my order, place a new order, then everything would be right. So they did that, and the credit wasn't there. I called back and they said they'd have to cancel my order and try again. I told them to forget it, by that time it'd been 3 hours on the phone. Am I doing something wrong? I'm trying to get one HD DVR, 3 regular HD receivers, HD service, total choice plus, and whole home DVR. IS there something I need to tell the agent to get the right deal?
Second, equipment. The HR-34 sounds cool. If they are giving me an HD DVR free, is that the HR-34?
I currently have two TVs hooked up to my dual-tuner Dish box (one with HDMI, one with components), another box, and another TV hooked up via SD from the second tuner on the main box. So I basically have 4 TVs hooked up to 2 boxes. For my setup, if I have the HR-34, do I need 4 boxes, or can the HR-34 power more than one TV in HD?
Should I go through Directv directly, or can I get a better deal going to best buy or another third party dealer?
Thanks!
First, I called Directv yesterday, and they quoted me a price of 52.99 per month after the autopay credit and 31/month rebate. When I got my activation email, the bill was 62.99 with those credits. I called again and they said the agent misquoted me, but they'd give me $5 off for 24 months to fix the problem, but they'd have to cancel my order, place a new order, then everything would be right. So they did that, and the credit wasn't there. I called back and they said they'd have to cancel my order and try again. I told them to forget it, by that time it'd been 3 hours on the phone. Am I doing something wrong? I'm trying to get one HD DVR, 3 regular HD receivers, HD service, total choice plus, and whole home DVR. IS there something I need to tell the agent to get the right deal?
Second, equipment. The HR-34 sounds cool. If they are giving me an HD DVR free, is that the HR-34?
I currently have two TVs hooked up to my dual-tuner Dish box (one with HDMI, one with components), another box, and another TV hooked up via SD from the second tuner on the main box. So I basically have 4 TVs hooked up to 2 boxes. For my setup, if I have the HR-34, do I need 4 boxes, or can the HR-34 power more than one TV in HD?
Should I go through Directv directly, or can I get a better deal going to best buy or another third party dealer?
Thanks!