If it worked correctly, most people simply wouldn't need the functionality of a full Slingbox. That is especially true at $30 for an HD SA vs $240 for an HD SB.1. Even if it did work correctly it's a fraction as good as the Slingbox system.
Or, they can be happy with 90%, happy enough to stay, and voice their displeasure with the remaining 10%2. You can wallow and be mad, write posts, OR you can just decide you really want those features and do something you have control over and ride off into the sunset happy, or happier, or as happy as some can be.
That's right. He should buck up just spend the $240. Jeez, what a wuss!No kidding they should fix it. They have not and I don't see anything that says they will. So you can go to another carrier whose online works better (probably any other) or stay with Dish who you may feel otherwise is providing what you want overall, and hope they eventually fix it, or take other action, namely get a Slingbox and move on.
Expecting things to work is for sissies! And, complaining about things that don't work takes away from precious time and energy complaining about people who complain about things that don't work, which is obviously a better use of one's time.