Got my renewal email the other day. Needless to say not very impressed with the renewal offer.
My initial offer was for $10 credit for auto and ebill now just $5 is offered. It also seems if going in and creating an actual new order there are discounts for the joey receivers for 24 months unlike with the renewal offer. Also I've seen two different offers for new customers with either an Echo Dot, $50 credit, $150 card, and I'm also seeing a combination of these offers available.
I've fought like mad these last two years to get the H3 upgrade without having to pay any equipment fee to where I finally gave up 6 or so months ago. I got service a few months (2-3 max) prior to the H3 coming out. At the time of getting service 2 years ago I wasn't even aware the H3 was just around the corner.
New customers can get the H3 upgrade with just paying the extra for the 4k.
Is it just me or does the renewal offer just seem like a pretty lame at best deal? Anyone else able to get a better offer through chat/retentions? I've never dealt with retentions before with DTV or Dish we usually just switch back and forth between providers. Currently I can get the same channels through ATT/DTV for $45 (+ tax and gov fees etc) a month as a new customer. Sure beats $64.99. They also don't charge the extra per month for the boxes either. Free DVR, free HD, Free box usage. No activation, and no equip costs.
My initial offer was for $10 credit for auto and ebill now just $5 is offered. It also seems if going in and creating an actual new order there are discounts for the joey receivers for 24 months unlike with the renewal offer. Also I've seen two different offers for new customers with either an Echo Dot, $50 credit, $150 card, and I'm also seeing a combination of these offers available.
I've fought like mad these last two years to get the H3 upgrade without having to pay any equipment fee to where I finally gave up 6 or so months ago. I got service a few months (2-3 max) prior to the H3 coming out. At the time of getting service 2 years ago I wasn't even aware the H3 was just around the corner.
New customers can get the H3 upgrade with just paying the extra for the 4k.
Is it just me or does the renewal offer just seem like a pretty lame at best deal? Anyone else able to get a better offer through chat/retentions? I've never dealt with retentions before with DTV or Dish we usually just switch back and forth between providers. Currently I can get the same channels through ATT/DTV for $45 (+ tax and gov fees etc) a month as a new customer. Sure beats $64.99. They also don't charge the extra per month for the boxes either. Free DVR, free HD, Free box usage. No activation, and no equip costs.