Two things: 1. The Dish Remote Access app is extremely buggy and seems to work incorrectly more than it works correctly. The app was just updated a few days ago, which has helped some, but I still encounter issues more times than not. With that said, be sure you have the updated app. 2. This may be obvious, but when you are looking at your recordings, are you aware that the page only shows 30 recordings at a time and that there is a "More" button at the bottom of the listings that allows you to show more recordings? Again, that may be obvious, but maybe not.