I was told the same 6 months ago, when I asked to renew my promo on the Dish Movie pack.
No mention of getting fired, just that I had to wait til it ended. I did and got the $5 for 6 more months. Another 6 months has gone by, I messaged on FB about 2 weeks ago and was told no but I could get a Hopper Plus for free.
I politely turned it down, I have a Roku Ultra. I have been doing it this way on Messenger for a few years.
And, that was that.
My 1 year $40 off is over next month, I also have the top 250+. I guess the number to call is 2309. I always call Loyalty to do that, hope I can get the same deal. Not looking forward to that phone call.