I work in a 24/7 365 job. I knew that when I signed on. Yes, I'm in a union and get OT for holidays (I am lucky, I know). I see no reason why a sat installer should have to work on a holiday. ANY holiday. TV is not a life or death need. Why are the people who are getting the install home?? Cause it's a holiday! HOWEVER, when I make an appointment, you had better be there when you say you are going to. My time is as valuable as yours. Sitting around all day for the TV guy is not how I want to spend my day off. If you tell me 8-12, damn it, be there between 8-12! At least call if you can't make the time. Not at 11:58 either. Maybe if there were a little more respect ON BOTH SIDES of the fence installers could enjoy the holidays with their families (like they should) instead of with strangers! Just my 2 cents worth.