DISH NEW HD Press Release

[Juan]

Chill out Francis. It's not based on anything.

Read and understand.

Keep thinking Charlie is out to get you.

he's out to get your $$$$$ nuthin personal at all

 

[englandman44601]

[FONT=Arial, Helvetica, sans-serif]Please wait while we find a representative to assist you...
Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me a moment to access your account and review the information you have already provided.
(04-03rf) Ronald W. R5N: I’m very sorry to hear that you are having an issue. I’d be happy to resolve that for you.
(04-03rf) Ronald W. R5N: Can you please describe exactly what is on the television screen now? If there is an on screen message, please include the 3 digit number in the top right corner.
Chad : Actually everything is working fine. I am not getting the new hd due to the fact i have a 61.5/110/119 dish setup
(04-03rf) Ronald W. R5N: what channels are you missing
Chad : Fox Soccer Channel HD, Sportsman HD, Hallmark Channel HD, IndiePlex HD and RetroPlex HD, which are only available on DISH Network, as well as truTV HD, E! HD, BBC America HD and SHOWTIME® (West) HD.
(04-03rf) Ronald W. R5N: ok one moment please
(04-03rf) Ronald W. R5N: Can you please press the menu button on the remote followed by 6 (System Setup), 1 (Installation), then 3 (System Info) and tell me what is listed in field G? (If Warning 504 appears please select yes to access the system info screen.)
Chad : one moment
(04-03rf) Ronald W. R5N: ok
Chad : 119/100/61.5 all green
Chad : im sorry 199/110/61.5
Chad: 119/110/61.5
(04-03rf) Ronald W. R5N: ok just a moment please
(04-03rf) Ronald W. R5N: Your patience is greatly appreciated.
(04-03rf) Ronald W. R5N: just about done, I apologize about the wait
Chad : It's ok.
(04-03rf) Ronald W. R5N: ok it looks like those channels do not come on the 61.5 satellite, unfortunately you will have to call in and ask for the ERT department to get a wing dish
Chad : ok? so I would have three dishes on my roof then?
(04-03rf) Ronald W. R5N: you already have 2 now?
: yes one for 110 and 119 and the other for 61.5
(04-03rf) Ronald W. R5N: oh ok well in that case we will just have to set you up with a service call to realign your dish to be pointed at the 129 satellite as well
Chad : ok. will this be free of charge then? and will i lose any of my programming that i have now?
(04-03rf) Ronald W. R5N: there will be a 95 dollar charge for this
Chad : but i do pay to recieve these channels why should i have to pay?
(04-03rf) Ronald W. R5N: I apologize, since you do not have the service plan there is a standard 95 dollar charge for a tech to come out
Chad : no thank you.
(04-03rf) Ronald W. R5N: Is there anything else I can assist you with today?
Chad: will these be available on the 61.5?
(04-03rf) Ronald W. R5N: they may be in the future, however im not sure when or if they will be
(04-03rf) Ronald W. R5N: I apologize for the inconvenience.
(04-03rf) Ronald W. R5N: Is there anything else I can assist you with today?
Chad: thanks [/FONT]

 

[englandman44601]

What a bunch of BS!

 

[Mark A Sparks]

[FONT=Arial, Helvetica, sans-serif](04-03rf) Ronald W. R5N: ok it looks like those channels do not come on the 61.5 satellite, unfortunately you will have to call in and ask for the ERT department to get a wing dish[/FONT]

So the tech couldn't just take care of it, "have to call in" BS

This upgrade should be free, not even a $15.00 charge!!:rant:

 

[englandman44601]

I dont think there should be a charge protection plan or not!

 

[englandman44601]

So this is the end of the road for 61.5? Thanks to dish for informing us of everything. seems like there are two levels of customers...

 

[englandman44601]

Seeing that some people are being upgraded for free.

 

[KAB]

So this is the end of the road for 61.5? Thanks to dish for informing us of everything. seems like there are two levels of customers...

Of the current sat AT 61.5. Study up!!!

 

[Jim S.]

Of the current sat AT 61.5. Study up!!!

You need to study up! Scott says he's hearing signs that they'll NEVER put new national HD on 61.5 even with a new satellite. If that's the case, they should be obligated to put all their 110/119/61.5 subscribers onto Eastern Arc for free!

 

[englandman44601]

i know they plan on moving one over there. but Scott was saying they have no plans on putting those channels on it. have also heard they are gonna move all hd to 129.

 

[englandman44601]

exactly. why should we pay a dime? i can't believe people are actually paying. also when the work order goes in you lose channels. heck with that.

 

[Hemi 6.1]

. have also heard they are gonna move all hd to 129.

You heard wrong!

 

[englandman44601]

we'll see. remember voom.

 

[Hemi 6.1]

we'll see. remember voom.

VOOM is Programming, Your talking about taking HD away from the Eastern Half of the lower 48. You think E* wants to lose Hundreds of thousands - millions HD customers to Directv? E* is dumb, but not stupid.

 

[englandman44601]

I cant believe this is even legal...

 

[englandman44601]

Taking away voom was stupid! And this new deal with some people not getting new hd and trying to force them to pay for an upgrade. Ultra stupid!

 

[englandman44601]

Must be their way of saying thank you for the new 2 year i just signed up for last month. lol

 

[bobvick]

Must be their way of saying thank you for the new 2 year i just signed up for last month. lol

Why couldn't you place all three of your posts into one? Oh well, they don't make that much sense any way.
I am sure that this is not a popular opinion here, but in Dish Network's defense, we have been clamoring for new HD for months, finally they launch some. Now we are bitching. Granted if I could not get the new HD I would bitch too, and they should have had some contingency plan in place for when or if something with the 61.5 bird happened, however they are adding HD unlike their competitor.

 

[Hemi 6.1]

, however they are adding HD unlike their competitor.

Well according to "englandman" All the HD will be move to the 129 only So all the Eastern Arc customers will no longer have HD.

Love to hear who his source is, ,Directv, Fios, Cable maybe?????

 

[dvrexpander]

Come on ESPNU HD and AMC HD!!!! WOOOOOOOO