Man, talk about a screwy situation...
I talked to a guy in exec today via phone. No problem, they gave me the Starz free for a year. What did I discover tonight? All my other premiums had been removed! I got on chat, explained it to a guy named Ethan and he resolved it within a few moments, for no charge, since I've had the premiums forever (at least over 8 years) and saw that on my account history. I have no idea how one simple request can result in a screw-up like that...
I talked to a guy in exec today via phone. No problem, they gave me the Starz free for a year. What did I discover tonight? All my other premiums had been removed! I got on chat, explained it to a guy named Ethan and he resolved it within a few moments, for no charge, since I've had the premiums forever (at least over 8 years) and saw that on my account history. I have no idea how one simple request can result in a screw-up like that...