Dish network cancellation fees

[dishcomm]

So I switched from Directv to Dish Network 9 months ago. And I am not very happy with my decision at all. Part of it is because of Dish and part of it is because I didn't do my proper research. Anyway, that's neither here nor there.

I received a letter in the mail from Directv that if I switched back they would pay my cancellation fees up to 200 dollars. So I thought might as well call into Dish and see just what my fee would be. They told me that an early termination for my account would be 420 dollars for my AT200 package, and because I signed up for HD free for life, another 240 dollars would be tacked onto that! So I would be looking at almost 700 dollars to cancel early! Why so ridiculously high? I was told when I signed up that it would be prorated to approximately 17 dollars a month per month left on my contract!

I am extremely mad at Dish now because I feel I was lied to about the terms of my contract. If these termination numbers are correct, I will stick out the contract, but once it's done, I'm gone and Dish will never see my business again!

You should have retained the paperwork you signed at install. On it is the terms and conditions.
It is my understanding that the ETF is a fixed dollar amount multiplied by the number of months remaining on the agreement.

 

[ChadT41]

It is. And although you have two contracts in place, they take the sum of the largest one. You will only be charged one etf. The catch to this, of course, is satellite internet. That is a completely seperate contract with a completely seperate etf. If you have tv and internet, you would be charged both etfs, as they are two seperate services on one bill.

 

[sam_gordon]

That may be but it's still a huge pain when your TV, internet and phone is all down because you have everything bundled and the cable company has an outage. No pay TV provider goes without outages or need of service. You just have to think of which one provides the best service and the fastest.

Regardless of having satellite or cable, I would still have an antenna though.

Agreed 100%

Something else to think about... how do the local affiliate get programming? Over satellite. lol

 

[darrengs]

Just remember. When Sat service is interrupted, it's usually only a matter of minutes. With Cable, it could be a matter of hours...or days. Lightning in the area took my Mom's cable last year, 18 hrs to fix.
Get an antenna...best advice.

I lost power for 9 days from Hurricane Sandy, and cable was out for 12 days. Yet I ran my generator and had two TV's one with a Hopper and one with a Joey, all of my shows recorded and we kept up on the news. In fact my neighbor came over to find out how we had TV when the cable was out in the area, as his daughter told him we were watching the news. (OTA is hard to get up here in the mountains)

 

[larry fink]

I dropped Dish like a hot potato! I love comcast..

 

[harshness]

Well that's going to happen with any satellite provider, no way around it unfortunately.

As Scott points out, fade happens sometimes with cable companies. Comcast in my area has problems with snow fade occasionally (and it rarely snows here) and a power outage anywhere along their line kills TV and Internet service from there on out as well.

 

[Scherrman]

I dropped Dish like a hot potato! I love comcast..

I honestly can't say I've ever heard that.

 

[KAB]

I dropped Dish like a hot potato! I love comcast..

And Comcast will love you even more when your rates skyrocket.

 

[Bob Haller]

This is OT, hahler2, but ever since I saw your name a few months back, I couldn't help but wonder if you are Bob Haller's brother. Bob had mentioned a while back that his brother was a member here. Are you the brother?

nope my brother decided to stay with cable in phoenix. but its a interestingly user name

 

[Bob Haller]

Just to clarify: If a customer has multiple commitments running simultaneously, he will only ever be charged 1 Early Termination Fee and it will default to the higher of the two. Example: New Cust 24 month commitment ($17.50 each month remaining) & HD Free for Life or DIU ($10.00 each month remaining) wants to cancel, only the New Cust Early Termination Fee will be assessed. I am sorry that you are unhappy with your Dish Network service hahler2, I understand a lot of your concerns. I wish they were problems that I could resolve for you. If I can be of service in any way, please let me know.

Hi dirt team member. I was a dish early adopter and dropped dish forever when the extra receiver fees jot jacked up from 5 bucks per receiver to 17..... totally insane

is there ANY WAY to end the come back letters. they come here to me and jen my now divorced X spouse... now one letter a month wouldnt matter but on average I am getting 5 per week

Lets end the murder of trees and get me OFF THE SOLICITATION LIST FOREVER

hallerb@aol.com

 

[ChadT41]

You can call and be out on their internal do not contact list. Also there is a website you can apply at for solicitation. I think it's www.dma.gov. You can google that though. It's free and will stop more than dish mailers. It will also stop other unwanted mailings.

 

[Bob Haller]

You can call and be out on their internal do not contact list. Also there is a website you can apply at for solicitation. I think it's www.dma.gov. You can google that though. It's free and will stop more than dish mailers. It will also stop other unwanted mailings.

I have called dish 4 times over the last few years, every time I call the junk mail increases

Thanks for the gov site. I have 2 50 gallon recycle cans, often both are full primarily with junk mail;

 

[ChadT41]

Can also call in and change your address and phone number on the account to some fake number and address. Tell them you are moving and want to still get their mail so they don't give you pushback. Google 7/11 or something. Let some business handle it.

 

[acostapimps]

I get a lot of junk mail from both Dish and Directv, and I have Directv service, though I understand Dish offers.

 

[ChadT41]

I get dish mail still. Granted, it's all retailers like 'DishOne' and 'GoDish'. But that website I pulled off the bbb website response from one of the dish reps who was answering some of the complaints. It's reduced junk mail drastically. And from people I can't stand hearing from, such as "we'll buy your home" crap daily.

 

[acostapimps]

The really annoying letter I get is a trade in offer from a local Toyota dealer that we bought our 2007 Camry car from,
they just don't stop
Maybe there not selling enough, or maybe they're selling more on trade ins than drive in purchases.

I know off topic.

 

[larry fink]

And Comcast will love you even more when your rates skyrocket.

My rates will never sky-rocket... never Comcast rocks.

why why why

 

[JSheridan]

My rates will never sky-rocket... never Comcast rocks.

why why why

You are definitely in the minority with that opinion.

 

[larry fink]

at-least Comcast does not peter out in the rain...

 

[JSheridan]

Maybe not, but whenever the power goes out somewhere in the path from the cable company to your house then your cable goes out and don't expect it to come back on for quite a while. Dish is only affected during thunderstorms and it comes back in a couple of minutes.

Obviously you're in the wrong forum if you're a Comcast fan and a Dish basher. Unless you're only here to troll.