No, I have some problems but nothing requiring equipment. I think my biggest is freezing APPs then the blank screen. I use my Hopper+ 95% of the time. My Joey's are Joey 4's. For the little bit I use them they seem to be doing good. I did notice on all of them the internet activity light seems to be a 24/7 strobe light. I am trying to see just how much data they are using!Are you having a technician coming soon? I forgot.