DISH Introduces Flex Pack

[jadiff]

I had the AT250 at $90. I now have Flex at $35 plus all those add on packages. Was paying $135, now paying $98 taxes included. She did give me (I did this through chat because it wasn't available online) one of the $6 packages at 50% off for 6 months, so it will go up $3 in 6 months. Bottom line, I have nearly all of the channels I usually watch at a better rate.

RE: protection plan, What Hall said. Last time I had it added, I was told it had to stay on for a certain period of time (6 months) or they charge a fee. So, I had a calendar reminder setup to cancel it anyway.

 

[mrc54]

Dish replaced my 722K for a $25 box fee. I have no protection plan or contract.

 

[Hall]

I was told it had to stay on for a certain period of time (6 months) or they charge a fee

They still have a minimum time requirement or else they charge a penalty, but it's not (6) months currently. As I recall, they pretty much made the cost per month x minimum time to keep it equal to the penalty, so there's no incentive to add it for (2) weeks then cancel it. You might as well keep it the required time.

 

[Troch77]

They still have a minimum time requirement or else they charge a penalty, but it's not (6) months currently. As I recall, they pretty much made the cost per month x minimum time to keep it equal to the penalty, so there's no incentive to add it for (2) weeks then cancel it. You might as well keep it the required time.

It's 120 days.
It's a $25 penalty if cancelled before 120 days.

So either pay $32 for 4 months at $8 a month,
Or pay $8 for one month and $25 ETF $33


Samsung Galaxy S6 Active

 

[Hall]

So either pay $32 for 4 months at $8 a month,
Or pay $8 for one month and $25 ETF $33

There you go.... It's cheaper to keep it the minimum req'd time

 

[STDog]

As I recall, they pretty much made the cost per month x minimum time to keep it equal to the penalty, so there's no incentive to add it for (2) weeks then cancel it. You might as well keep it the required time.

With the hope that you forget and keep it even longer.
Like the free trials that automatically become subscriptions if you don't cancel during the trial period.
You forget to cancel after 120 days, then suddenly you've paid it an extra 6 month or more.


I vote for paying the $1 extra and canceling soon, before you forget about it.

 

[dare2be]

There you go.... It's cheaper to keep it the minimum req'd time

Not quite. Keep it for a week, cancel it. Pay $2 for the prorated partial month, + $25 cancellation. $27

Plus no chance of paying more by forgetting to cancel it in 4 months.

 

[Hall]

Do they still prorate the protection plan though ? I thought they stopped doing that.

Plus no chance of paying more by forgetting to cancel it in 4 months.

I set a calendar event to remind me (for things like this)

 

[Troch77]

Not quite. Keep it for a week, cancel it. Pay $2 for the prorated partial month, + $25 cancellation. $27

Plus no chance of paying more by forgetting to cancel it in 4 months.

I'm not sure so sure they prorate the protection plan.


Samsung Galaxy S6 Active

 

[rodder]

I have had the protection plan for 8 months just tried to cancel on line and they throw a $30 fee in there?

 

[Hall]

I have had the protection plan for 8 months just tried to cancel on line and they throw a $30 fee in there?

Call them to cancel

 

[inazsully]

Start a new thread about the protection plan

 

[rodder]

Got it taken care of with no extra charges

 

[aquaman67]

Without reading 19 pages - can existing customers get the Flex plan for $29.95 with autopay and two year contract?

Has anyone actually done this?

UPDATE:

Success! It can be done. I just did it and am saving almost $30 a month!

You have to call or get transferred to the retention dept. Regular CSRs are not up to speed. I played CSR roulette twice the second CSR tried to get me to update my equipment instead of switch me to Flex.

 

[peggy97850]

Without reading 19 pages - can existing customers get the Flex plan for $29.95 with autopay and two year contract?

I did, just contact DIRT.

 

[Tampa8]

Without reading 19 pages - can existing customers get the Flex plan for $29.95 with autopay and two year contract?

Yes. With or without reading 19 pages.

 

[pattykay]

Without reading 19 pages - can existing customers get the Flex plan for $29.95 with autopay and two year contract?

Do you currently have any loyalty credits (or any other credits) on your monthly bill? That seems to be the only thing preventing me from qualifying for the Flex Pack deal.

 

[dare2be]

Do you currently have any loyalty credits (or any other credits) on your monthly bill? That seems to be the only thing preventing me from qualifying for the Flex Pack deal.

I think I remember someone qualifying if they voluntarily dropped/cancelled their existing loyalty credits. Did you look into that? And would that include referral credits as well?

 

[pattykay]

I think I remember someone qualifying if they voluntarily dropped/cancelled their existing loyalty credits. Did you look into that?

I asked Laila S. from DIRT about that. I have not gotten a response yet.

And would that include referral credits as well?

I was wondering the same thing, especially with the current $10 off per month offer.

 

[aquaman67]

I did, just contact DIRT.

For future reference how do you contact DIRT?