I have said this before I truly believe that Dish meant what they said but I bet the "machine" is working as it was designed to issue bills late fees and disconnect. I bet Dish is extremely frustrated with all of this. Just imagine being on the board and having to explain this!
I can't even find my account number since I don't have a bill. All email correspondence only have the last 4 digits.
Did you ever setup bill pay through your bank this is how I found mine!
Keep trying to call Dish. Otherwise, I am extremely reluctant to suggest this but send a money order snail mail with your name service address and receiver "RO" number. This will take them probably a month to open and apply it to your account and would be a very last-ditch effort that is very ill advised to say the least!
Calling Dish right now billing wait time is 5 minutes!
I just tried it and it says "We are experiencing high call volume and are Unable to take your call".
The sad part is that I don't even owe them anything. My bill is paid.
I am very lost at your needs? Dish said they will be sending out paper bills this month to everyone.
I need my channels back! I already paid my bill a week ago and today all my channels vanished.
then you need tech support not billing. Did you try unplugging for at least 15 seconds.
I tried tech support first. Same message. I can't get through to anyone. I just found my account number on an old check. I'm gonna see if sending them more money that I don't even owe them will get my channels back.
If you are completely sure your bill is payed for, you can try getting in contact with tech support and asking for an authorization signal instead (also known as Hit). I just attempted the normal 800 number (1 800 333 3474) and the call connected to the main menu fine, tech support is option 3. Didn’t go any further as I don’t need to talk to them at this moment.
Just talked to billing the entire system is down and does not confirm payments. Call tech support for a "hit" authorization. just keep trying. If you can afford it then certainly send in a payment making a screen shot of the payment code. Physical billing will be sent out this month
Same. I’m probably going to cancel when they’re able to process cancellations. This is about the 3rd or 4th strike. The whole Disney/ESPN debacle, the fact that I haven’t had an ABC affiliate because of a carriage dispute since November, and now that I haven’t been able to use HBO Max for nearly 3 weeks. It just seems like it’s always something lately. I just want to be able to watch something without the headache.
Try looking up old emails from dish about your bill...one of them should have a PDF to d/l that will have it.
Tech here, we can't send hits. Only CS can for some silly reason.
