Here's the situation ...
My parents are in their 70's and barely comprehend the capabilities of their DISH VIP 722k.
They are in NY Long Island area and I am considering switching them to DirecTV so my dad can get Rangers games on MSG. When I originally set them up on DISH several years ago, I specifically signed them up for MSG packages. Unfortunately, they lost MSG almost as soon as the contract was inked.
My concern is this - I've read on other threads that it took "some getting used to" DirecTV DVR menus, etc.
If I switch them and They have questions, they are going to expect me to answer their queries from here in Hawaii with no experience with DirecTV equipment.
So - if you have experience with both platforms, am I setting myself up for failure? Or is this easy enough to figure out?
My parents are in their 70's and barely comprehend the capabilities of their DISH VIP 722k.
They are in NY Long Island area and I am considering switching them to DirecTV so my dad can get Rangers games on MSG. When I originally set them up on DISH several years ago, I specifically signed them up for MSG packages. Unfortunately, they lost MSG almost as soon as the contract was inked.
My concern is this - I've read on other threads that it took "some getting used to" DirecTV DVR menus, etc.
If I switch them and They have questions, they are going to expect me to answer their queries from here in Hawaii with no experience with DirecTV equipment.
So - if you have experience with both platforms, am I setting myself up for failure? Or is this easy enough to figure out?