Dish deleting my HDPlatinum on 3/30???

[bub]

Has anybody else received this email from Dish? If so, what is the best way to get this resolved?

In the email, Dish is claiming that HDPlatinum was a 3 month free promotion, but I've had it for years I think. What's going on here Dish?

 

[TommyF@DISH Network]

If you could PM me the account # I can check into it in more detail, though what it sounds like is you may have been given the 3 month free promotion which overrode your DISH Platinum package, whereas the 3 mo promo is automatically removed.

 

[Tampa8]

Check your bill. Have you been actually paying for it over the last three months?