Speak UP
I encourage everyone to write to ceo@echostar.com and voice your displeasure. I too hate to switch, I have a lot invested in E*, but if they continue to ignore their customer base then we must do what we all probably did once before, switch from Cable or C-Band to Dish. Making that decision was not easy either, I was a very early adopter of C-Band because I hated the Cable monopoly and poor customer service. If I must bite the bullet again and if enough of us do, then perhaps are message will be heard by Charlie himself. So, I PLEASE write an email to ceo@echostar.com and do it within the next couple of days, so they see a major influx of customer complaints. If you can take the time to read these forums and maybe even post a reply, you can take the time to send a short note to CHARLIE!
I encourage everyone to write to ceo@echostar.com and voice your displeasure. I too hate to switch, I have a lot invested in E*, but if they continue to ignore their customer base then we must do what we all probably did once before, switch from Cable or C-Band to Dish. Making that decision was not easy either, I was a very early adopter of C-Band because I hated the Cable monopoly and poor customer service. If I must bite the bullet again and if enough of us do, then perhaps are message will be heard by Charlie himself. So, I PLEASE write an email to ceo@echostar.com and do it within the next couple of days, so they see a major influx of customer complaints. If you can take the time to read these forums and maybe even post a reply, you can take the time to send a short note to CHARLIE!