Looks like the first knowledgeable answer.I think the OP is talking about not being able to bring up the guide, buy hitting Guide button, to select the OTA channels due to signal loss. What you need to do is press menu, then Guide...that will bring it back.
I never had an OTA setup, but I certainly do remember reading complaints here that the ViP series receivers would have a fit if they didn't have a satellite signal and wouldn't let you watch OTA. (One of those things that makes you wonder why Dish doesn't just fire its entire engineering team and start over.) I seem to remember that there's some way to cancel it. Try searching on the forum.
I think the OP is talking about not being able to bring up the guide, buy hitting Guide button, to select the OTA channels due to signal loss. What you need to do is press menu, then Guide...that will bring it back.
Exactly. And I tried that KAB, thanks. The guide won't come up at all I think because it does get that info from the sats.
I have 4 722k receivers, all have OTA modules, all hooked up to antenna for years. I've always been able to get the OTA channels during rain fade or blockage but now I can't seem to get it to work, and I've tried everything I could think of (soft and hard resets, local channel scan etc.) I was on chat with Dish tech, lower level and then supervisor for over 1/2 an hour and they haven't a clue. They insist the dish must get a signal for OTA which is incorrect . One of the reasons I added OTA is for just this situation. So annoying.
That bold part is only partly true. I've noticed this problem too if my receivers reboot and decide the guide is stale, e.g. after the nightly reboot. If you get no signal from satellite, you will have no guide and nothing to display even when using KAB's technique to get to it. Bottom line: do not reset your receiver when you have no signal on the satellite, or you're (probably) toast on your OTA signals as well.