Ever since my Stepdad upgraded his phone (iPhone SE and changed provider) he can’t seem to use his Dish anywhere. I checked a few things like to make sure he’s logged in. If you select the DVR you can see his recordings. I also can see the Hopper under More>>Settings>>Live TV & DVR. When you select a recording or live tv show it goes to connecting to connecting to your receiver then nothing more happens. As far as trouble shooting goes I had his reset his receiver. That didn’t work. I had his uninstall the app and reinstall and still doesn’t work. Any other ideas I could try?
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Sent from my iPhone using SatelliteGuys