That's what I've been getting on the laptop.
I was having Dish Anywhere problems earlier today. When I saw this thread, I thought there was a new version of Dish Anywhere, so I uninstalled the Dish Anywhere Player and the Dish Anywhere Video Player. When I started Dish Anywhere, I saw a message saying there was a new version of Dish Anywhere and I installed it.If you don't mind could you tell me what version of the player app you're using. Mine is doing some weird stuff and isn't working. The player starts and then the screen gets very dark and stays stuck on 'Loading Video Player'.
I tried to get an update screen but was not successful so I uninstalled it and got the prompt to download, which I did. I installed what downloaded V 2.1.6.429 which did the same thing. So I uninstalled again and then when I selected Watch Live TV I got a Windows message to look for the app in the Windows Store, which doesn't have any Dish apps available. So I re-installed the player file I downloaded earlier today and it still doesn't work. Tried Firefox and IE and it does the same thing. The last time I checked a few weeks ago it worked fine. Glad I don't rely on it.
The same thing happens to me regularly when I use Firefox or Edge with windows 10. The funny thing is, when this happens, if I try the same thing with my iPhone (viewing the recordings) it works all the time.I just updated mine, plays Live TV no problem but for DVR it says "
Your Recordings are not available at this time.
If you have recordings, they will display in a moment when they are loaded."