Hope I can keep this short. I purchased (own) and installed by myself a 4700 receiver and Dish500 dish 10 1/2 years ago and installed myself. In the past couple years the 4700 receiver has begun to randomly lock or reset to system info page. It does this in spurts -- 20 times in a week, then nothing for a few months.
Anyway, it's clearly time to upgrade and I received the RETEN398 offer from Dish to upgrade to HD mostly on their dime.
I REALLY want to self-install -- I hate having service people in my home and wrecking things (seen way too many bad jobs with friends with Dish in the area that I've had to go fix or they've had to do multiple followups to fix)
My techinical questions are as follows:
* With a 4700+Dish500 (separate heads)+Dish21 switch, what will I expect they send me? I believe I need a 34 switch, but will I need a new dish/heads? I am in upper midwest -- SD/MN/ND area if that makes a difference.
* I understand that I can use the MT2 to get OTA antenna but MUST pay for locals in order to integrate it into the program guide. I assume there is no way around that (other than manual VCR like recording?)
Policy / Upgrade questions (probably meant for another forum but will ask here):
* Will they really allow me to self-install and will they send you all the stuff you really need? (Understand if they don't send coax but would expect everything else)
* Can I request and actually get the 722K vs the 622? Seen lots requesting the 722 but only getting 622. (See next note below)
* Since I've been a 10+ year customer never playing games of threatening to leave but always paying 1 year in advance (getting essentially a 1 month discount), do you believe that I could receive the OTA box and possibly the external hard drive fee waived? Or at least the allowance of self-install if that's not typically allowed?
* Can you get a discount for not getting locals?
* What other things can I expect, should ask for, need to verify given my standing, etc... One main concern is that I pay the yearly bill once at the end of March but then will their systems be able to handle incremental pricing to add the DVR fee and extra other fees since if I did this now it would be offset by ~6 months.
Thanks in advance.
Anyway, it's clearly time to upgrade and I received the RETEN398 offer from Dish to upgrade to HD mostly on their dime.
I REALLY want to self-install -- I hate having service people in my home and wrecking things (seen way too many bad jobs with friends with Dish in the area that I've had to go fix or they've had to do multiple followups to fix)
My techinical questions are as follows:
* With a 4700+Dish500 (separate heads)+Dish21 switch, what will I expect they send me? I believe I need a 34 switch, but will I need a new dish/heads? I am in upper midwest -- SD/MN/ND area if that makes a difference.
* I understand that I can use the MT2 to get OTA antenna but MUST pay for locals in order to integrate it into the program guide. I assume there is no way around that (other than manual VCR like recording?)
Policy / Upgrade questions (probably meant for another forum but will ask here):
* Will they really allow me to self-install and will they send you all the stuff you really need? (Understand if they don't send coax but would expect everything else)
* Can I request and actually get the 722K vs the 622? Seen lots requesting the 722 but only getting 622. (See next note below)
* Since I've been a 10+ year customer never playing games of threatening to leave but always paying 1 year in advance (getting essentially a 1 month discount), do you believe that I could receive the OTA box and possibly the external hard drive fee waived? Or at least the allowance of self-install if that's not typically allowed?
* Can you get a discount for not getting locals?
* What other things can I expect, should ask for, need to verify given my standing, etc... One main concern is that I pay the yearly bill once at the end of March but then will their systems be able to handle incremental pricing to add the DVR fee and extra other fees since if I did this now it would be offset by ~6 months.
Thanks in advance.