You guys got to keep in mind that its only a known issue to the people on this board. 99% of the other customers out there don't use external drives, or are NOT familier enough with the equipment to realize that there is even a problem at all and that Dish has a history of writing buggy software.
I wonder if even .5% of my customers have an EHD on their receiver. Most don't even know what an EHD is let alone try and use one on their DVR.