Sad but VERY TRUED2daizon said:I was a contract installer for D* systems a few years back. I still have friends that are doing it on the side. D* is really screwing private contractors. They are back charging the the companies that provide those nifty sunday morning paper adds. As much as $100 for "customer education" or in english "grandma doesn't/forgot how to use the DVR" So then the sales company will backcharge the contractor. So if the tech got paid $90 for a 2 box install he could pay back $100! $10 more then he got paid. Time and materials lost! thats alot of money D* might as well hold a gun to their head. I don't know how they have managed to get this past the lawyers but its happening. The HSP will come out and fix it and won't even say what they fixed. There is a little more too it then this but basically D* is tryng to get rid of the contractor hacks that leave lines just hanging and what not. But it's really dancing on the backs of the brused to get there. And with no accountability or recourse; D* is giving itself alot of power over the independent contractors paychecks.