The last time I had an issue, I was removing snow from the roof and bumped the dish, the local contractor said they don't get on roofs from December to April. I just moved it myself while a friend watched the numbers.
DirecTV won't go on my roof to replace bad LNB ... ideas?
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This thread reminds me of when I posted this pic years ago.
"DirecTV Trashing up the neighborhood installing a new dish and not removing the old one"
"DirecTV Trashing up the neighborhood installing a new dish and not removing the old one"
not his job.
however per D* thats not a proper low profile mount install, and that IS his job.
Who's job is it then? If DirecTV put it there then DirecTV should remove it? Who owns the dish? Do they become the property of the customer after DirecTV installed it? If DirecTV owns the dish then DirecTV could be sued for refusing to remove their property from the customer's property after requested...
The dish is the property of the customer. The only leased equipment (as clearly explained in the lease agreement all customers sign) is the receivers, genie minis, access cards and remotes.
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Depends on the market actually. In my home area it is not correct. In a couple markets I have jumped to that is perfectly acceptable. Depending on his employer I am more questioning the lack of PPE.not his job.
however per D* thats not a proper low profile mount install
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the funny part is he actually backed the truck in and put a cone out. but couldn't put his helmet on. guess OSHA called in sick lol.
Latest update - after several calls with DirecTv, and another tech visit (I told the CSR it was a waste of time ... but she insisted and told me that the tech would leave a the LNB-13 for me to have installed if the tech wouldn't go on the roof, which, of course, he didn't have with him), I finally got the retention people to agree to credit my account for (1) buying the LNB-13 and (2) having it installed. So I bought the LNB-13 plus another 1x8 splitter and a power inserter yesterday on eBay - $35!
My question is this - do I need the second 1x8 splitter if I am running more than 8 tuners from that splitter? For example, I have 5 tuners on one of the lines going to a Genie, and then other lines going to the 2 HD-DVRs. Do I need to put the Genie on its own splitter, and then have the DVRs on another? Or can the splitter still support all 9 tuners - it's just a matter of the number of physical cables that can be split off?
And since I already have one line coming from the SWM-8 LMB, is it just a matter of replacing the LNB with the new one?
I already have a 1x8 splitter, so it would be nice if I can keep everything in place - the old power inserter, etc. -- but if I have to include a second splitter, I imagine I would need both to have power inserters - is that right?
Thanks again! I just want to make sure that I can tell the guy who is coming out (a Dish guy) what needs to be done.
The size of the Splitter is how many lines you need NOT the number of tuners. 3 receivers, 3 lines, no matter the number of tuners only need a 4 way splitter. It should be just a simple swap if the LNB, no other components will need to be changed. You only have 1 LNB so only need 1 power inserter.
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Latest update - after several calls with DirecTv, and another tech visit (I told the CSR it was a waste of time ... but she insisted and told me that the tech would leave a the LNB-13 for me to have installed if the tech wouldn't go on the roof, which, of course, he didn't have with him), I finally got the retention people to agree to credit my account for (1) buying the LNB-13 and (2) having it installed. So I bought the LNB-13 plus another 1x8 splitter and a power inserter yesterday on eBay - $35!
My question is this - do I need the second 1x8 splitter if I am running more than 8 tuners from that splitter? For example, I have 5 tuners on one of the lines going to a Genie, and then other lines going to the 2 HD-DVRs. Do I need to put the Genie on its own splitter, and then have the DVRs on another? Or can the splitter still support all 9 tuners - it's just a matter of the number of physical cables that can be split off?
And since I already have one line coming from the SWM-8 LMB, is it just a matter of replacing the LNB with the new one?
I already have a 1x8 splitter, so it would be nice if I can keep everything in place - the old power inserter, etc. -- but if I have to include a second splitter, I imagine I would need both to have power inserters - is that right?
Thanks again! I just want to make sure that I can tell the guy who is coming out (a Dish guy) what needs to be done.
That's what I was hoping for. Thanks!!
When I first started, the standing rule was to avoid going out onto roofs. Two story homes were a 100% no no....Then Dish started with the performance matrix. Completion pct was a key element to us ( fulfillment contractor) maintaining work volume. So safety went out the window.
I refused to go onto any roof where I could not work safely. We eventually hired this guy who was a roofer. He did all the 40 foot ladder jobs and high/steep roof stuff. Here's the catch. If we got a service call where the roof was steep or two or more stories and he wasn't available that day, it got rescheduled. And then Dish in house started with the mandatory rig and harness rules. That set off another bunch of issues...
The bottom line was if the tech had to get off the ladder onto the roof to do the job, it wasn't getting done. Me, I NEVER left the ladder unless it was a 8/12 pitch or less. That's 33* The same as the banking at Talledega Super Speedway.....Now if any of you have been to that track, lemme tell ya....One can barely walk on that without losing their balance.
We had three guys fall of roofs and one made a claim against the company for his injuries. He was scarred up pretty good. Was in hospital for a few days and eventually had to get skin grafts on his forearms. Not good...
So that was the end of the high/steep roof work.
Dish is too close to the electrical service.This thread reminds me of when I posted this pic years ago.
"DirecTV Trashing up the neighborhood installing a new dish and not removing the old one"
Whenever this subject comes up, no one can ever answer this simple question: If Directv is so supposedly against it, how on earth do all those dishes get up there?
I am not trying to be difficult, but I simply cannot understand how so many installers will come on here and say they don't do it, but it's the majority of the installs I have seen in VT, NH, NY, MA, VA, and NC are on the roof. There are over 12 satellite dishes on my road - mostly Directv, but a couple Dish. All are on the roof except mine and 1 other.
I am not counting apartment dishes in NC, because those can't be on the roof on most apartment complexes. But some did allow it and you'd see them everywhere. My cousin's apartment building's roof is basically lined with satellite dishes, Alabama. The apartment complex I lived in (VT) several years ago was Dish Network-only. One dish, on the roof. I just don't understand the disconnect.
Because if the tech is a subcontractor he is not subject to the same rules as a corporate tech(employee)
Very simple. A lot of those are either old installs, they were installed by retailers, or both. Retailers can do whatever the hell they want. It's a different story with company techs. They have safety regulations thatr have to be followed. Not just for the safety of the tech, but for liability reasons for the company.
No, it means that subs are often willing to do unsafe things to get the job in because they are usually only answerable to themselves when it comes to safety, whereas company techs have to follow OSHA regulations or the company can get fined and/or sued..
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