directv on demand:error 62

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JKELLY

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May 10, 2010
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I have been on the phone with tech support, he did not know about this error or how to fix it.
When connecting the HD DVR, I used an ethernet cable from the satellite receiver (port 1) to the d-link router in port 1. I have the router (ethernet port) connected to the modem port 1. This is all connected to a phone line. My laptop works wirelessly and hardwired to this setup. My TV says i am online but not connected to the internet...what am I missing? It just keeps returning with error 62 when I try to connect to the net via setup guide on the Directv remote...
HELP!!
 
How long has it been since you connected it to your network? It might take some time for DirecTV to recognize that it's connected.
 
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