A year ago that was a true statement, heck they didn't even have the ATSC tuners enabled back then. But for the last 8 or 9 months D*'s fixed most of the problems and the box works fine for the vast majority of folks. I've had two HR20-700's since last fall, have the missed a recording every now and then, yep, but so did my HR10-250 or Dish 501/508 that I've had.