My inlaws bought through CC, tv/d* deal in Columbus, OH. Got like $200 off the TV. 1 HD-DVR, 1 HD reciever and 2 SD recievers. CC's contractor did the install. He showed up with an old 3LNB dish, and the HR20 only. Didn't have any of the other recievers. Father called me, I came out and had to argue with the installer that it was the wrong dish. He tried to tell me that I didn't need the new dish. That it was only for hd locals. After calling the CC store, they sent a sales guy out with the reset of the receivers and the new slim line dish. He messed it up ever step of the way. Father in law wanted the dish on a pole and not atatched to his brand new house. The dish as not grounded. He did not seal the whole he drilled in the house. The contractor put the 1 1/2" pipe about a foot in the ground. It stayed aligned for about a week until the ground thawed and the winds picked up. CC has sent the the same guy to fix it out twice and two more times a new guy. The third trip out, they ran the pole another foot in the ground. The second tech that came out told them that the problem is the HD local software that D* is using is flawed and that is why they can't get the HD locals. Funny that I have the same set up and I don't have a sinlge problem. They finally called D* directly and have a tech from D*, probably Bluegrass Sat, coming out on the 29th. For the last week they have had no HD locals. I suggested they call and get some sort of credit from D*.
So here in Columbus, OH whoeer CC is using for an installer is horrible. I would stand over them the whole time and scrutinize everything they are doing.
Come spring time, I am going to build a two post structure with a coule 2x12 and atatch the dish to that. Problem is, they didn't leave the tri-pod braces or the foot and pole for the dish. So not I have to find those parts.