I had no problems with my ST/SF package, but for the second straight week I was not able see MLBEI Mix channel. To me this is out and out robbery,as I pay extra for this channel and it is not available. I didn't even call to bitch this week(probably wouldn't have got through anyway with all the other problems) as I got blown off last week by 2 CSR and 1 supposed supervisor. I am a sports fanatic, but my patience is running thin with this sort of service. My bill averaged $175 a month and is a direct pay from my checking account so they get their money on time. Maybe not much longer with the Red Zone and MLBEI on cable.