DIRECTV CEO says AT&T/DIRECTV combined will soon show video sub growth:

[bluegras]

In the fourth quarter, AT&T added 214,000 DirecTV subscribers but lost 240,000 at U-verse John Stankey, the CEO of AT&T Entertainment Group, lamented how difficult it has been to integrate the giant phone company with DirecTV, the satellite TV service it purchased for $67 billion last summer, but he promised growth in video subscribers would resume "soon."

http://www.hollywoodreporter.com/news/directv-executive-promises-return-growth-872122

 

[Drucifer]

There's thousands of employees that have to be taught about new products

What new products?

 

[Troch77]

Well they took a few shots at Sling TV in the article.


Sent from my SAMSUNG-SM-G900A using Tapatalk

 

[twizt3dsist3r]

What new products?

I think he meant att employees learning how directv works.

Sent from my SM-G900V using Tapatalk

 

[hedm2005]

I think he meant att employees learning how directv works.

Sent from my SM-G900V using Tapatalk

And take it from me, they have a lot to learn.

 

[tigerfan33]

I think he meant att employees learning how directv works.

Sent from my SM-G900V using Tapatalk

Yes!
Trying to get in touch with Directv takes an act of Congress. Call them and get sent to wireless they switched me over to Uverse and they tried to switch me back over to Directv and couldn't! Told me to call the number I just called. Has happened several times and it's damn frustrating!

 

[CSM]

I use online their online chat for tech support.

 

[maestro7]

Yes!
Trying to get in touch with Directv takes an act of Congress. Call them and get sent to wireless they switched me over to Uverse and they tried to switch me back over to Directv and couldn't! Told me to call the number I just called. Has happened several times and it's damn frustrating!

That's strange.

As far as I know and have been pursuing issues, I've only ever called DirecTV for DirecTV-specific issues, and ATT Wireless for ATT Wireless-specific issues.

And I've never had any run-around when I went straight to the source.

Maybe mileage varies.

 

[stejamand]

Yes!
Trying to get in touch with Directv takes an act of Congress. Call them and get sent to wireless they switched me over to Uverse and they tried to switch me back over to Directv and couldn't! Told me to call the number I just called. Has happened several times and it's damn frustrating!

Charter has a commercial with this exact scenario now.