vgsantiago said:
Copied from other thread:
*Note* - If you already have a 5LNB, you may be SOL...
OK, So the HDTivo deal got me curious. Since D* is apparently trying to get rid of these HR10's, I figured I'd better jump on this now...
But here's a little background:
I recently moved from Minneapolis to Houston. May 1st to be exact. At that time I put my account into "suspend", with a start date of July 1st, because I'm in corporate housing until then.
I'm building a home that is expected to close on June 30th. We hope!
So, I was just going to wait until I had a concrete closing date to book the "move."
But, I didn't want to miss this HR10 deal.
So I called into retention. The CSR was very nice and very helpful. She found the deal, but her computer wouldn't let her choose it with a delivery location of Houston becasue of the MPEG-4 locals. (Minneapolis has not been upgraded, yet)
So, I was SOL!
This peaked my curiosity, so I asked "Will I have to replace my RCA DTC-210 as well, and if so, what's that gonna cost me?"
She wasn't sure, and since my account was in suspend, she couldn't tell for sure. So, she offered to "pretend" we were setting up my move now, to see what the computer would allow her to do.
She set a move date for July1st, and popped in my new address. She said "yep, we're gonna have to swap out your RCA for an H20, and we'll do that for free. You're 3 other DirecTivo's will be fine. And it's also letting me choose a 3LNB dish, rather than a 5LNB. It should require a 5LNB. Weird."
So, I said "If you can select the 3LNB, then I should be able to get the HR10, right? And just not be able to get HD locals on that reciever?"
She says "Not sure. Let's try it."
So now the "move" install is set up for a 3LNB dish, a new H20, and my 3 DVR's.
She goes back into the other system, and finds the HR10 promo, pulls up my account, and sure enuf, there is the HR10 as a selection for my account.
She sets up another install for the same date and time as the "move"install to deliver/setup the HR10. Only charge to me is the $20 shipping/handling fee.
Then she ties both job numbers together, so the local installer will see that there are 2 jobs for the same day at the same address.
She says "we're good to go!"
I say "So, if I got this right, I'l get a new H20 (for my DTC-210), a new HR10, a 3LNB dish, and 4 total recievers installed for $20?"
She says "Yessir"