Direct TV number?
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A Direct number ? you mean one you don't need to go thru promps for ?yammy750 said:
Good luck.
Try 1-800 Directv and ask for service.
Where are you trying to reach
General, Customer Retention, Advance Tech Support ???
DTV Number
I would just go through this number: 800-824-9081 retention. They will get you better deals if you ask for them and no wait on the phone.
I would just go through this number: 800-824-9081 retention. They will get you better deals if you ask for them and no wait on the phone.
It depends on what he's trying to do I would not call Retention for a service problem, but he didn't say what type of problem, or what type receivers, I have a number for advance tech support as well around here somewhere.teknophyle said:
Jimbo
Its finnally over guys I disconnected lastnight! They were going to send someone out again. The guy on the said I did not have to return anything? He said I have the protection plan and that I own my equipment so I dont know how that is, he also said I did not have a two year agreement? I thought I did? But they said I didn't plus he saw all the problems I have had to! We just had a bad storm here and the dish went out then came back on and then I noticed my HD stations gone! I called D* and told them he said I will have to send someone out!
That was it I blew up! My wife is mad at me because I just cancelled it! I am happy and now I will not have to deal with those people now.
That was it I blew up! My wife is mad at me because I just cancelled it! I am happy and now I will not have to deal with those people now.
so what are your plans for tv? did you try talking to the retention dept to see what they could do for you?
Did you try resetting the receiver after the storm, that usually resets the system and your locals and HD will then be there again.yammy750 said:
If you own all your equipment then you would not have to return anything.
If you stay disconnected and they claim you had no commitment then I would watch your bill closely to make sure you are not charged a cancellation (commitment) fee in the next few months.
Jimbo
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