New Voomer in Dallas area since 10/20/04.
Everything has gone well with my install and I've been really impressed with the Metro installer. I have experienced a couple of problems, one major one I did not catch during the install. I wonder if anyone else has experienced this problem...
Channel 27 is in my listing, however, it always displays the last viewed OTA channel and not the actual channel 27. So in my case, if I come in from 21-2, I will see the 21-2 radar screen. Similarly, I will see channel 33 if I came from that channel. Hitting info will state that the channel it is showing is channel 27. So far I have not managed to actually receive channel 27. I have several other OTA HD tuners and they seem to pickup channel 27 just fine, even off the same antenna. So I expect it is a software issue on the box. But when I check the signal quality on the Motorola box, it has by far the lowest signal strength of all the channels I receive. Most channels I get are around 94-100%, but on 27 it dips down into the 70s. On the new antenna I seem to actually pix up the HD stations even stronger on my old equipment, even channel 27.
Also I've noticed on some occasions a couple of channels drop out for several minutes. I've usually experienced the same problem on my other HD receivers, so I expect it is a transmission problem. However, I am concerned it could be an antenna issue. This never happened on my other OTA HD receivers before using the Voom antenna. It does not happen often, but one time I switched back to one of my older tabletop antenna's and I picked up the same channels just fine. By the time I switched back, everything was working fine with the Voom installed antenna. I know this is not conclusive of anything, so I'll keep an eye on it. But if anyone else has experienced this I would like to know.
In case it was just a transmission issue... I've only seen it happen during prime time. I think I was watching CSI or Law&Order, this past week. It occurred just at the beginning of a commercial break and the program did not return until the next show at the top of the hour. One other program the channel started to pixelate and tear, then just went off the air until the next show. In one other case I managed to get mostly audio and some momentary video on one my old receivers. Again I'm hoping it was just a transmission or distribution issue, and not an equipment issue. It just seems strange it started when I received my Voom equipment and new OTA antenna.
OTA HD has been great, but it is nice to finally receive all these wonderful HD channels. Other than a select few SD channels, I wish Voom would drop SD altogether. At least drop all the duplicate SD channels or compress them to nothing (if some contractual requirement), and give that bandwidth back to the other channels.
I hope it does not seem like I'm complaining too much, but no service is perfect and I hope to see Voom improve and compete and more importantly they need survive in this market.
I also plan to be one of the first to adopt their DVR. I was hoping to to hold off until it was available, but I couldn't wait any longer. I just wish I had signed up sooner.