No OTA and no Cinema 10...
Hi guys,
Well, I had my install done right before I left for a one week vacation. At the time the install was done, I did not have the lattest firmware but it looked like all the Sat channels showed including info on the guide. The install guy mentioned that the OTA channels should show up latter on and so before my wife and I left town, I left the Sat box "on" 24/7 for firmware/software upgrade and to see if when we return from our vacation, the OTA channels will show up.
We are now back in town, and I see the lattest firmware upgrade v568 and all the local channels mapped properly on the program guide. Even the clock on the guide showed with the correct time. However, when I try and select any of the OTA channels, it does not show up and a few of the sat channels do not want to tune in either. (for example, none of the Cinema 10 channels show up). What's going on?
Before I call Voom up for an explanation, I was wondering if someone can give me some hints. My OTA antenna had worked very well with my old DirecTV box and picked up all the high def local channels (I had already cancelled my DirecTV service over a year ago and have been getting free local High Def broadcast using the Stealth Antenna and the old DirecTV box). During the Voom installation, neither I nor the installer moved the stealth antenna, we just hooked the RG6 directly to the OTA coax connection in the back of the Voom box (keep in mind that I already had a Stealth Antenna set up prior to getting Voom, however, I do not have it amplified).
First question: Compared to my DirecTV box, is the Voom box OTA tuner capabilities not that great/strong? Do I need to amplify my existing Stealth Antenna? Do I have to re-orient the direction of my existing stealth antenna? I would think that I do not need to do this since it worked perfectly fine prior to the Voom install.
Second question: Why am I not getting all the sat channels, including Cinema 10 channels? again, is this a Voom box issue? Does overcast or bad weather affect the reception of the Sat channels. As I write this, the weather in the Dallas area is overcast with light rain.
Any help will be greatly appreciated.
Thanks,
Tony