D12 satellite - now we're receiving signals!

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. As of 12:05 PM ET our provider has moved us to a new server.

    Things seem to be running better on this new server. However in trying to diagnose the issue (before finding out it was a hardware issue) we made some system changes which we need to undo. So if you find any issues or errors please let us know in the Operations Center Forum.

    Thank you for your patience! Sorry for the issue!
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I've been getting upper 70s to mid 80s on all 103 CONUS transponders. Looks like I need to re-point my dish. At what signal strength would D* send a tech to re-point my dish for free, if at all?

At least this explains the increased rain fade I've been experiencing.
 
I've been getting upper 70s to mid 80s on all 103 CONUS transponders. Looks like I need to re-point my dish. At what signal strength would D* send a tech to re-point my dish for free, if at all?

At least this explains the increased rain fade I've been experiencing.

The only time they will send a tech for free is if you have the protection plan, so it's not really free. IIRC, signal levels have to be below 70 before they will send anyone out.
 
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