D11-300 having problems with locals

[rcijr]

I was helping my folks fix their dish, apparently a huge gust of wind came and blew it out of whack. Before I turned the dish back to where it needed to be, I went through the setup of the dish again. It did not detect the 72.5 degree dish for the locals. The other receivers see the dish fine and it has 94% signal strength and the channels come in fine. I called tech support and they had me do the auto detect of the setup. They said it could take 5 - 10 minutes and it would detect the 72.5 degree dish. It sat there for probably an hour before timing out.

Anyone have any ideas on what I can do to make this receiver see that dish and display the locals? Is the receiver just bad? Any ideas would be appreciated.

Thanks

 

[shmeff]

If you disconnect the other receivers (sat. in) while you are doing auto-detect its much faster. If still no luck move receiver to a location that works and auto-detect again. If that doesn’t work you probably have a bad box. If it detects the 72.5 finish loading and connect back at original location. After this if you still have problem with locals you probably have a bad multi-switch.