D* install this weekend - will I get an HR34?

[KasumiX]

I ordered whole-home DVR for my 2 TVs - is the HR34 the default for new customers? The CS rep I ordered with didn't have access to what the exact equipment is I would be getting. Can I call tech support or someone to confirm the model DVR I'll get? I don't want any surprises - but I do want those 5 tuners.

 

[Mr Tony]

Unless you specifically order the Home Media Center (I think its a $99 upgrade for new subs) you will get a 2 tuner HD DVR
If you didnt pay for the HR34 **Normally** you'd get a HR24 as the dual tuner unit since you requested MRV

 

[KasumiX]

Gotcha. Is there an additional monthly charge for the HR34? Because if it's just a one time $99 for 3 more tuners, that seems like a no brainer.

 

[Mr Tony]

Is there an additional monthly charge for the HR34?

nope.
1st receiver fee is included regardless of model number

 

[KasumiX]

Just called and resubmitted the order for the "media center". Thanks for the tip! Glad I asked!