Not to sound mean...but if you are a CSR you're either lying or as clueless as everyone we've talked to for over 2 years regarding HD LIL. Dish has told us we would have them within a couple months for over 2 years and they've been available and up on DirecTV.
CSR here to help
- Thread starter pblizz67
- Start date
- Latest activity Latest activity:
- Replies 51
- Views 8K
Not to sound mean...but if you are a CSR you're either lying or as clueless as everyone we've talked to for over 2 years regarding HD LIL. Dish has told us we would have them within a couple months for over 2 years and they've been available and up on DirecTV.
You are correct the HD locals are in dish's control and I am seeing a big push for them come 2008 they are suppose to light up alot of locals.. I will get some more ideal figures tommorrow about how many and when but dish is being very vague.
I'm not on a pedestal, I'm on a chair. And while you're taking the moral high ground, everything said previous still holds true.
Regarding HD, the most current information is being held until CES or so the rumors go. Summit is always a big announcement arena, but usually there's a few breadcrumbs before then. As far as two posts up goes, take any HD information provided with a grain of salt as the public is typically informed first...
Where I live, Directv has offered the locals in HD for over six months. It is not about permission, it is about money and bandwidth. If Dish were to eliminate all the rarely watched channels there might be room for our locals. Until Dish puts up more satellites, do not expect to see all the locals in HD or any improvement in picture quality (including HD). That will probably happen after Charlie Ergen pays all his lawyer bills!
pblizz67,
I originally posted this in the general forum and sent a note to Dish technical support but am not receiving any responses. If there is another route I should take, please advise me accordingly.
I have VIP-622 and VIP-625 receivers and recently, over the last month or so, both began experiencing pixilation and audio drop-outs on three different TV's. It only seems to happen on local channels (Satellite 119).
I recorded some examples to demonstrate the problem to my local installer and he suspected a defective
LNB.
When a different CSR came to replace the LNB's and I showed him the problem, he said he had seen the same symptoms about 100 times before and it was due to a bad software update and Dish was working on it, but would not have a fix for a couple of weeks. He replaced all the coax connectors while he was at my home
but said replacing the LNB's would not provide the fix needed.
After reading other posts in this forum re. the TIVO lawsuit, I suppose it could make sense if the software update was the code intended to get around the infringing aspects of that suit.
I am currently running software L463 on the 625 and L449 on the 622. Signal strength is in the 75-78 range on Satellite 119.
Are others experiencing the same problem and is the only solution to wait for Dish to fix the problem and hope for the best?
I originally posted this in the general forum and sent a note to Dish technical support but am not receiving any responses. If there is another route I should take, please advise me accordingly.
I have VIP-622 and VIP-625 receivers and recently, over the last month or so, both began experiencing pixilation and audio drop-outs on three different TV's. It only seems to happen on local channels (Satellite 119).
I recorded some examples to demonstrate the problem to my local installer and he suspected a defective
LNB.
When a different CSR came to replace the LNB's and I showed him the problem, he said he had seen the same symptoms about 100 times before and it was due to a bad software update and Dish was working on it, but would not have a fix for a couple of weeks. He replaced all the coax connectors while he was at my home
but said replacing the LNB's would not provide the fix needed.
After reading other posts in this forum re. the TIVO lawsuit, I suppose it could make sense if the software update was the code intended to get around the infringing aspects of that suit.
I am currently running software L463 on the 625 and L449 on the 622. Signal strength is in the 75-78 range on Satellite 119.
Are others experiencing the same problem and is the only solution to wait for Dish to fix the problem and hope for the best?
Please close this thread, as the guy is no longer here, and from the "accuracy" of his predictions, it seems doubtful that he was even a CSR to begin with.
PS Broadband Reports site software won't even allow posts on old threads, just because of bringing up to the top these old discussions that seem relevant until suddenly you notice the date.
PS Broadband Reports site software won't even allow posts on old threads, just because of bringing up to the top these old discussions that seem relevant until suddenly you notice the date.
FYI IF dish finds you are posting here, you WILL get fired.. well if you post without their concent. I luckily dont work for them anymore , I work for alltel. hehe better paying job.
but yeah watch out.. dont disclosr where you are from and what call center.
but yeah watch out.. dont disclosr where you are from and what call center.
i cant believe someone would openly post as an employee. doesnt anyone remember this thread...Fired from dish.
well i got the experience from them.. but after seeing how the other companies work.. dish is defenetly NOT the place to work.. theya re some stingy fakkers LOL
LOL @ ert agents making less than 12 dllrs an hr
LOL @ ert agents making less than 12 dllrs an hr
