CSPAN

[bobcatcharlie]

Anybody know why not getting cspan? Just replaced hopper, is this the problem. Message says we aren't subscribed, yet every plan supposed to get cspan.

 

[bobcatcharlie]

Found it, though voice search says we are not subscribers.

 

[DISH Support]

Hey bobcatcharlie. Unfortunately, our SatGuys team is unable to access your account. However, please feel free to reach out to our amazing chat team and they will be able to assist you with the options to add CSPAN to your account. They can be reached at MyDISH.

 

[pattykay]

Hey bobcatcharlie. Unfortunately, our SatGuys team is unable to access your account. However, please feel free to reach out to our amazing chat team and they will be able to assist you with the options to add CSPAN to your account. They can be reached at MyDISH.

This sounds more like a problem with voice search not working properly, rather than the channel not actually being received in the package.

Found it, though voice search says we are not subscribers.

I have seen that false "not subscribed" message for a lot of channels when attempting to use voice search. Unfortunately, if the specific channel is not one of the most-popular channels, then the issue may never get reported to Dish. Even if the issue is reported, it may never actually get fixed, as Dish does not give a very high priority to fixing this type of issue.