Corporate Contact?

[Neutron]

Does anyone have a corporate contact number or name that I can call?

 

[DirecTVTechCSR]

In regards to?

I might be able to help you out, or at least point you in the right direction to get what you want accomplished.

 

[mhking]

Programming? Adding new channels that we've been clammoring for?

General b*tch & moan session?

All of the above?

 

[lee espinoza]

office of the president

directv po box 92600
Los Angeles, ca 90009


here is some info

 

[hdtvtechno]

office of the president

directv po box 92600
Los Angeles, ca 90009


here is some info

where did u get that info from ?
is it accurate ?

 

[lee espinoza]

from a directv csr and yes

 

[DirecTVTechCSR]

For general feedback, you can use the dtv websites feedback option, or you can also ask a csr to do a customer comment via direct from you.

If you have something that needs to be discussed with the office of the president, you can call for that information. Usually you get the address, but if it is a serious issue, a number can be given, or your number taken and passed on to be called depending on the issue itself.

 

[Neutron]

I was wanting to let someone on the higher up know exactly how my experience with activating my new R10 has been. I can understand D*'s system being down, but it's now day 6 and I'm being told that it may take another 2-3 days to get my access card number put back in their system.

This is completely unacceptable to me.

 

[hdtvtechno]

Jason Try this

Bob Marsocci, His Phone #310-726-4656
Robert Mercer, His Phone #310-726-4683

 

[Neutron]

Just got off the phone with Robert Mercer. He was really nice. He said that they are working on it as fast as they can, but could not give me an ETA. I did tell him that they had a lot of unhappy people over this. He apologized profusly for it.

I'm hoping once this is all said and done and I can get the R10 activated I can get some compensation out of this. This isn't fair to Robert at VE either as they wanted to try to play access card switcheroo which would have dealt him a chargeback.

Thank you for those contact names and numbers Andrew!