Contract up, want to get Hopper 3

[Redwald]

I'm new here. You guys have a great site. Have a question.

My two year contract just expired. I have the HWS with super Joey. Programming is top 200. Currently paying $118/mo. Within the last couple of months have lots of problems with the HWS, (error msgs, rain fade, pixellation, no HD, timer problems, etc) Its driving me bonkers & I need to get rid of it.
What are the tricks to getting Dish to send me a H3/Joey and reduce my bill to a new subscriber on a new contract?

Any help appreciated.

 

[pattykay]

Call the Office of the President 1-866-213-5814. Tell Dish what you want, and see if they will work with you to make you satisfied. Good Luck.

 

[mdram]

try contacting dirt, or calling cutomer service

 

[pattykay]

try contacting dirt, or calling cutomer service

Right, but if that doesn't work, try the phone number that I posted above, as a last resort.

 

[MitchDeerfield]

I'm new here. You guys have a great site. Have a question.

My two year contract just expired. I have the HWS with super Joey. Programming is top 200. Currently paying $118/mo. Within the last couple of months have lots of problems with the HWS, (error msgs, rain fade, pixellation, no HD, timer problems, etc) Its driving me bonkers & I need to get rid of it.
What are the tricks to getting Dish to send me a H3/Joey and reduce my bill to a new subscriber on a new contract?

Any help appreciated.

The only trick is to cancel your service and wait two months and apply as a new customer. You can avoid the wait if your spouse signs up on the day after you cancel your Dish service.

 

[Redwald]

Thanks everyone. Great suggestions.

Now to try executing each of them until I'm successful.

God, I hate this game I play every two years. Last time I did this it was a go-round with Directv.

 

[bwexler]

One of the things they look at is longevity. I have been with them over 15 years. I am also an expert complainer er i mean negotiator. If I don't succeed with the person I am talking to, I ask for customer retention. I have been known to talk to a dozen different CSRs before I find the one who can grant my three wishes. Know what you want. Persevere until you succeed.

 

[KAB]

God, I hate this game I play every two years. Last time I did this it was a go-round with Directv.

Go through DIRT. No games with them.

 

[charlesrshell]

Go through DIRT. No games with them.

Sometimes the DIRT's hands are tied. If they can't do what you want, try the President's office.

 

[TomT127]

Let us know how it goes. My contract expires in 6 weeks and I would also like to upgrade to an H3. Especially after updating to the new interface. Really slowed down my HWS. Also cannot get my Echo to work with the HWS. I've been with Dish around 12 years so I'm hoping they will cut me a sweet deal.

 

[Cheddar_Head]

In January I upgraded from a VIP722 to the H3, long time customer been out of contract for years. I called to get the malfunctioning VIP722 replaced, went through the new contract and $100 dance. I insisted I would not enter into a new contract but was willing to pay the $100, not a problem. Yeah, I really hate having the 2yr contract.

Love the H3 compared to the 722.