Ok I must say, that I am a little pissed at AT&T at the moment.
One of the neat advertised features of their U-VERSE service is the ability program your DVR from anywhere over the web.
Well tonight I was told that this feature is not available to me as I do not subscribe to AT&T Yahoo Internet Service.
It says no where in any of their ads or documentation that I must subscribe to their sub par internet service (sub par for me being that I have a 15 meg connection already... it would be a major downgrade to drop down to 1 mb service)
The first tier 2 rep I spoke two had no idea what he was talking about and told me I could only program the DVR over the internet while I was in my house using their DSL service.
I then spoke to a supervisor named Tom (ID Number TD9214) who was a nice guy and explained things better to me and I told him I found it unacceptable and he agreed with me and said he would see what he could do. We talked for a long time about other issues I have seen and he seemed like he was taking notes.
The issue is because I did not get Internet from AT&T I can not get a login to access the remote DVR function on Yahoo.COM. To me this is totally bogus.
Whats funny is after I got off the phone with Tom, my wife reminded me we have a 768k DSL line from AT&T, so that makes me a AT&T Yahoo Subscriber.
I got to admit I am really agrivated by this.