I recently took advantage of a free promotion, 12 months of Cinemax for free. The channels are showing fine on my Hopper however no On-Demand content is available.
When I go into the OnDemand menu and filter, Cinemax is not an option, Starz, EPIX show up fine. I can access the content via my computer fine. If I try to access it from my iPad using the MyDish app, it shows Cinemax as locked, even though it's part of my programming package.
So, things are a bit of a mess. Can anyone get Cinemax on demand on their Hopper? Or any other model for the matter. Dish Support were not very helpful and said it can take up to 72 hours to appear, it's already been longer than that now.
They said the next step would be a report to the engineering team but past experience has shown this is a black hole.
Any ideas?
When I go into the OnDemand menu and filter, Cinemax is not an option, Starz, EPIX show up fine. I can access the content via my computer fine. If I try to access it from my iPad using the MyDish app, it shows Cinemax as locked, even though it's part of my programming package.
So, things are a bit of a mess. Can anyone get Cinemax on demand on their Hopper? Or any other model for the matter. Dish Support were not very helpful and said it can take up to 72 hours to appear, it's already been longer than that now.
They said the next step would be a report to the engineering team but past experience has shown this is a black hole.
Any ideas?