Check Switch Snafu

[StormGuy59]

I have been trying to get a 311 receiver to lock-on in my motorhome which has a single LNB antenna (Winegard DM-RM46). At one point it almost locked on to 110 but failed. I have used a VIP211K in the motorhome and it worked. I ran the check switch test and it indicated there were less satellites available and then a box indicated if I wanted to save the new info which I did. Now the check switch function indicates no satellites available. All X's in all boxes. Is this something DISH will have to reset for me?

 

[MaryB@SlingTV]

Try and run the check switch test again. We had an Up-link center go off line and it just was resolved. Please let me know and we will go from there.

 

[Brussam]

What do you have 311? VIP211K.

You should never run the Switch Check unless you are real sure there is a satellite in the view of the dish. I have never taken it down to all X's. I have always recovered from 2 X's out of 3.

 

[StormGuy59]

Okay, it's working now. I was even able to lock on to both sat's 110 and 119. I appreciate the reply DISH.