Don't use wireless devices for stuff like this. Wifi sucks.
What do you get on a real computer when connected via Ethernet?
Unfortunately I don’t have a real computer connected directly. My router is in my tv cabinet and everything we use is connected wirelessly. But that’s the whole issue. Everyone in my family surfs the web, Facebook, Instagram, etc wirelessly on their phones or tablets. We never had any issues or lags with Charter (Which had slower speeds). But the AT&T with faster speeds doesn’t seem faster at all. And if I wasn’t tied to this 12 month contract I would go back to Charter.
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Here's what I would do. Charter does not have contracts, sign back up for a month of service and do an A-B comparison. Is the perceived speed difference a mental thing? I would go the whole nine yards and have a dual WAN router and have the AT&T CPE in WAN1 and Charter CPE in WAN2, and then just at random times pull the plug on the AT&T connection and see if anyone notices.
The questions I still have are, are you using your own purchased router or were you using one provided by Charter and are now using one provided by AT&T?
Are you able to do a continuous ping and tell everyone in the house that as soon as they notice a slowdown to let you know ASAP? So that way you can cross-reference when slow downs are noticed to ping return times to see if they suddenly got worse or timed out altogether.
Also, and this is what I use to monitor my three remote sites at work, are you able to have someone else, or maybe a computer at work, run a continuous ping to the public IP address of your modem/gateway? And then after 24 hours of monitoring look at the summary. You would need to call AT&T and ask them for the IP address, they should be able to provide that to you.
On a complete side note, if you never got the speeds you were paying for with Charter, it may have been due an old modem with only 4 or 8 channel downstream bonding. Charter now bonds at least 24 QAM channels + 1 OFDM throughout their entire footprint, with the plan to go to 32 QAM. My area just got 32 channels a couple weeks ago. If you live in a populated area, you will have a tough to impossible time achieving Charters starting speeds of 100 or 200 Mbps on a 4 or 8 channel modem, and a 4 channel modem will not support 200 Mbps period, it's impossible. 16 channel or higher is what would recommended for 100 Mbps. If you ever do return to Charter get a DOCSIS 3.1 modem from them. That will future proof you until symmetrical upload is launched or if you opt for 10 Gbps when it's launched in 2 -3 years.
So dumb question of the night. What would happen if I just plugged my own router into LAN Port 1 without turning off the router functions in the modem? Is that even possible?
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Actual versus theoretical are always an issue. They may claim symmetrical service but not deliver anywhere near it. Unless you're moving entire databases across the connection, it may not matter. For VNC or RDP connections to remote computers, 1mbps may be overkill (unless you're also moving huge files back and forth because you're chained to Microsoft products).1. Slower upload speeds (primarily for when my wife and/or I have to work from home).
Why do you assume that fiber is necessarily lower latency? Spectrum is nearly as much fiber as AT&T.2. Higher latency compared to Fiber (I like a snappy connection).
Actual versus theoretical are always an issue. They may claim symmetrical service but not deliver anywhere near it. Unless you're moving entire databases across the connection, it may not matter. For VNC or RDP connections to remote computers, 1mbps may be overkill (unless you're also moving huge files back and forth because you're chained to Microsoft products).Why do you assume that fiber is necessarily lower latency? Spectrum is nearly as much fiber as AT&T.
I always go back to when frame relay was the thing with telcos. They claimed that they had so many megabits per second serving thousands of customers but their frame relay connections supported only a small fraction of the combined bandwidth.