Snathanb
You have a good memory. The 266 upgrade helped my 811 a lot. Before that upgrade, I sent an E-mail to "CEO at Dish Network" on a Friday to see if I could get out of my 1 year commitment, and a man from Executive office named Paul Gifford called me back 2 days later on Sunday(I was shocked). He told me there were 3 software upgrades left(P266, P268 &P269 in June). He said if the 3 upgrades don't fix the 811 problems I should call him back & we'll "talk about my 1 year commitment". I'm hoping for the best.