How to Download a CE Release
First, you will need to restart your receiver. There are multiple methods to accomplish this goal, but the preferred method is to use the menus.
To restart your receiver, you can do one of the following:
- Using the remote control, select Menu -> Parental, Fav's, & Setup -> System Setup -> Reset, and then choose Restart Receiver. You will also need to press the DASH (-) key to confirm. This is the safest way to do a reset.
- If the Menu reset fails, then try a Red Button Reset (RBR). Press the Red Button behind the access card door on the front right-side of the receiver.
After Reseting your receiver, you will start the download:
- Once you have restarted your recorder, make sure you can access the receiver. In a few seconds, you will need to type in a special code to start the download process:
- When the reset process starts, the LEDs on the front of the receiver will turn off, and the TV will go black.
- Once the first blue screen is displayed on the TV, you can start keying in the special code.
- Press 0 2 4 6 8. You will need to press the keys slowly and deliberately. An easy way to think of this is zero-one-thousand, two-one-thousand, four-one-thousand, six-one-thousand, eight-one-thousand. Make sure that you ONLY type in the 5 numbers and nothing else.
- After a few more seconds, you should see a screen that indicates that the download process has started. If you get a screen that indicates the receiver is booting, and shows step 1 of 2, the download did not start. You may restart the receiver and try the download code again (you can restart by pressing the red reset button under the front-right access card door).
- Now, just sit back and relax as the update process will take about 10 minutes to complete. It may appear to "stick" at several points along the download and rebooting afterward. This is normal. Do not reset the receiver unless it is stuck on the same screen/percentage for at least 10 minutes.
- Note: Do not restart the system again after the download process is complete.
- Remember - this process may take upwards of 15 minutes.
After the download is installed, your receiver will be doing several things after rebooting, including downloading guide data, VOD channels, rebuilding To-Do lists, etc. It is normal for your receiver to appear slugish for a while after installing software. You may also have timers that appear missing, etc. Do not worry, as the receiver rebuilds the data over the next few hours, your timers will come back.
It is considered a best practice to download the software at the end of your viewing day, and not "work-out" the new software until the following morning.
Remember - the software download window is generally Friday & Saturday nights, from 11pm - 2:30am ET. This day/time window is occassionally changed, so always check the notes for the exact window.