Carbon UI email from dish

[Hall]

Scott said that Dish was going into holiday lockdown. I can't visualize them pushing out any software when they are in holiday lockdown. Companies don't make huge changes that affect their customers when they have limited staff to respond to the resulting issues.

I agree that Dish normally avoids disrupting things like software updates around the holidays, especially an update like this one. It wasn't a rogue employee that sent the email that many got saying Dec 22 though. Multiple people would have checked the details including the date spec'd, etc, etc.

 

[ggw2000]

No email and no App yet. Wonder what time the Carbon is coming?

Hopefully 12/23/2023 .
Gerry

 

[fredp]

Hopefully 12/23/2023 .
Gerry

I wouldn't count on it. Friday before the biggest holiday week of the year. NFW. Hopefully the couple of folks who received the email will report here that they did in fact get the update, otherwise I feel like we have all been punked.

 

[Bobby]

I wouldn't count on it. Friday before the biggest holiday week of the year. NFW. Hopefully the couple of folks who received the email will report here that they did in fact get the update, otherwise I feel like we have all been punked.

Perhaps you didn't look at the year that Gerry had posted....

 

[navychop]

Hopefully 12/23/2023 .
Gerry

A pox on both your houses!

 

[charlesrshell]

Still no app and email. I guess Charlie is waiting for Xmas morning. Ho Ho Ho

 

[jerryez]

I am still at S542 on my HWS. Scott, any word from your sources?

 

[charlesrshell]

I am still at S542 on my HWS. Scott, any word from your sources?

I am still at S542 too. Guess I will put my 50.0 Voice remote control away for now.

 

[cosmo_kramer]

I am still at S542 on my HWS. Scott, any word from your sources?

Me too, and I'm OK with it....

 

[charlesrshell]

Wonder why the delay. I am still on S542 and no email and app.

 

[JSheridan]

Wonder why the delay. I am still on S542 and no email and app.

I doubt you'll see any major updates during the holidays.

The plans at Dish are always in flux so right now I'm not sure anybody knows exactly what they have planned.

 

[camo]

I have a (purchased) H2 coming today from Solid Signal replacing (purchased) 211k, can I expect the carbon update? Also question will the 211k still play 200+ movies/shows off 2 TB EHD without being hooked to satellite? I tested yesterday removing coax and seemed to work while searching for satellite signal but not sure for how long. I know the EHD isn't compatible between 211 and H2 so not an option.

 

[Hall]

can I expect the carbon update?

Yes, you can and should. I think it's been stated by either DIRT people, Dish retailers/techs, etc that newly activated Hoppers are pushed the new s/w. A new Dish customer has no old interface that they're used to, so getting the Carbon UI right off the bat will make no difference to them. The downside in that logic (that newly activated Hoppers get it) is that existing customer do receive replacements. Maybe the # of new Dish customers far, far outweighs the # of replacement hardware (and probably does).