can't get signal on 129

[2tall]

I'm new to this stuff so hope this makes sense. I have a dishpro 1000 dish and a VIP 722 receiver with only a signal of 55 on 110 and 119 and 0 on 129. I just got my satalite about 2 months ago and was suppose to be getting HD channels but can only get about 3 or 4. There is only 1 wire coming from the dish not sure if there is suppose to 2 or not (the installer was in a hurry lol) Should I call dish network and tell them to send someone out to fix this the way it should have been the first time or can I get the signal from lmb 129 myself.

 

[chainblu]

You are still under the 90 day warranty. Get them back out there.

 

[tastim]

You have either a bad LNB, a poorly pointed Dish (most likely), or no Line of Sight for the 129. By your description, I would bet money that the skew on your Dish is not set correctly.

In any of the 3 cases, let Dish fix it since you are under warranty still.

 

[levibluewa]

2tall...

WHERE RU?

 

[KE4EST]

to SatelliteGuys!!!
What is your zip code?
We can give you the settings for the dish to look at them.
I would though, call and get dish back out there.

 

[tastim]

to SatelliteGuys!!!
What is your zip code?
We can give you the settings for the dish to look at them.
I would though, call and get dish back out there.

The settings are meaningless if the mount is not plumb/level.

 

[2tall]

I'm at area code 24333

 

[2tall]

Thanks for the help, I adjusted the skew and then the elevation and got it working. Signal on 110 and 119 went from 55 to 84 and 129 went from 0 to 46. Thanks again for the help