Can't get DISH 1000 unless I order locals? Why not?

[bookwalk]

I ordered the 622 upgrade from my 942 and the first CSR included the Dish 1000 in my upgrade, as I understood it should be with the $299 plus rebate.

I called back today to take the locals off, as I realized they are not in HD and don't want to pay for them until they are in HD (I have some in OTA).

I was told, then, that I would not be able to get DISH 1000 and would have to pay for it later, when I DID order my locals?

This I don't understand!

 

[SummitAdvantageRetailer]

What city do you live in? If you live in the Atlanta, GA market, the new MPEG4 HD channels are also on 61.5 which you may already have a dish for and therefore don't need a new Dish1000. In Atlanta, you'll only need a Dish1000 for the HD locals. So it depends on where you live. And if you don't understand it, ask for another CSR!

 

[bookwalk]

No, I live in South Dakota. But, in the future, when my locals go HD and I pick them up, I thought I would need the 1000 for the 129 satellite???

 

[garys]

Or you could hook a smaller dish aimed at 129.

 

[bookwalk]

Well, right now there are two Dish 500's --one pointed at 110/119, etc and the other to 61.5, so what would need to be done to the Dish 500 pointed at 110/119 to get it to pull in 129? Would the installer do that to enable it to get 129?

 

[daveg]

Or you could let them complete the work order then cancel the locals. Dish can't make changes to your programing while you have an open work on your account.