Can't delete VOD movies on my Dish Network Hopper 3

[WickedStepMom]

I downloaded some MGM movies on Dish Network from VOD and saved in the DEMAND folder on my Hopper 3 when they were free. Now I can't play them or delete them. How do I get rid of them?

 

[thomasjk]

I downloaded some MGM movies on Dish Network from VOD and saved in the DEMAND folder on my Hopper 3 when they were free. Now I can't play them or delete them. How do I get rid of them?

Try pulling the plug and reboot the Hopper.

 

[WickedStepMom]

Try pulling the plug and reboot the Hopper.

Thanks for the suggestion but after doing this I still can't delete these 2 movies.

 

[WickedStepMom]

Today I did a CHAT with Dish and was told this: "Let me advise that this cannot be delete due to feature of on demand. In this case there's an average of 30 days before it deletes." I'm not sure when it was when I downloaded these movies but will wait several weeks and try again (and again, and again).

 

[charlesrshell]

Today I did a CHAT with Dish and was told this: "Let me advise that this cannot be delete due to feature of on demand. In this case there's an average of 30 days before it deletes." I'm not sure when it was when I downloaded these movies but will wait several weeks and try again (and again, and again).

When you click on them, what happens?

 

[WickedStepMom]

When you click on them, what happens?

Nothing happens when I try to play either of these movies and when I try to delete either with the RECALL button (since neither has an actual play or PLAY or DELETE option), see the picture for what I get.

 

[charlesrshell]

Nothing happens when I try to play either of these movies and when I try to delete either with the RECALL button (since neither has an actual play or PLAY or DELETE option), see the picture for what I get.

WOW, they are really stuck. I never had this happen before. I would try another pull the AC cord again. Leave unplugged for several minutes.

 

[Bobby]

I’d simply wait the 30 days and let it time out. It’s not like it costs anything or takes up room.