Alright, so I have had on going issues with Direct TV since is first signed up with them (over a year now). It first started out with a 5hr install of my satellite dish and four boxes 3.5 of that was the guy trying to get a signal. Then, less than a month after that I lose signal. They keep sending Tech's out and finally a "Supervisor Tech"(don't let the title fool ya...not very impressing...it basically means they graduated high school). He moves the satellite and sticks (not cement) the pole in the ground and throes the satellite up(not bolting it to the pole) needless to say this process continues, until I finally get a good tech how does his job the right way and tells me that "this job should have never been done in the first place" and that I should have been "refused service". By that time I'm 6months in to a 2yr contract and pi$$ed. Couple months go by and then my h20 box starts having issues...5 or 6 boxes later it now works(for how long?...who knows). And, now my main h20 is screwing up sorta of like the other h20 box...I have logged over 6.5 hrs on the phone with their CSR and Tech departments. Finally, a year later and definitely over 20hrs on the phone with these people I get a Technical Case Manager. He tells me that sending ANOTHER Tech Supervisor out is the first step in the process....SERIOUSLY? How much longer of this? Is there any way to get out of my contract without paying? Corporate office phone number....something?
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